Should we do business?

We got our start by leav­ing com­fort­able jobs to launch an agency dur­ing a reces­sion. As one-​​time clients of Indi­anapo­lis agen­cies, we believed we could do it bet­ter (espe­cially the client-​​agency “rela­tion­ship” part).

Some have called us an adver­tis­ing agency. Oth­ers, a mar­ket­ing com­pany. Five years and nearly one hun­dred brands later, we’re a brand­ing shop with a pen­chant for busi­ness out­comes. Our approach of using design to solve busi­ness prob­lems is in our DNA.

To us, the work­ing rela­tion­ship is every­thing. We real­ize that we’re not the right agency for every project, and every brand isn’t right for us. We call our approach “straight­for­ward.” It’s not a tagline or slo­gan — it’s just the way we think a brand­ing firm should work.

So, what can you expect from a work­ing rela­tion­ship with Tactic?

–We ask good ques­tions.
–We care about the “busi­ness” of your brand.
–We may take your cus­tomers’ side.
–We don’t think design is dec­o­rat­ing.
–We need you to trust us.
–We want to be more than a vendor.

Sim­ply put, we value the long-​​lasting rela­tion­ships that accom­pany our 99% client reten­tion rate. We play hard, but work harder, because our clients’ suc­cess is our success.